Terms and Conditions for Reservation
Telephonic Reservations
All telephonic reservation requests will be held on tentative basis and a written
confirmation is required by the Hotel to confirm the reservation within the time
allotted by the Reservations department.
Early Arrivals and Late Departures:
If your arrival is early in the day and you prefer immediate access to your room,
we recommend reserving for the prior night to guarantee immediate access. Similarly,
for late departures, reserving an additional night will guarantee access until you
leave the Hotel. If you choose not to reserve, we will be glad to store your bags
and make our fitness facilities available for you to freshen up.
Guaranteed Reservations and Deposits:
At Capitol Hill, in the absence of arrival details/ timings, all confirmed room
reservations will be deemed as guaranteed up to 14:00 hrs only, and may be released
thereafter. If a room is not available, we will arrange your accommodation in another
hotel at our expense, and provide transportation to and from the Capitol Hill at
cost. All reservations made through the web site must be guaranteed against an accepted
major credit card. Certain room blocks, arrival dates and rates may require a deposit.
Payment:
Guests are requested to settle their bills directly either by Cash or Credit card
at the time of departure. We do not accept personal cheques and credit facility
is extended only to those corporate companies which have a valid credit facility
account with our hotel and the same has to be confirmed in writing for every room
reservation with proper details.